About mimijumi and the products

What does mimijumi mean?  

It means mother’s love in Polynesian.

Are mimijumi bottles free from BPA and phthalates?  

Yes. All materials used are free from BPA or phthalates. mimijumi bottles are made from the safest materials to ensure a worry-free and healthy bottle feeding. The clear bottle material is Grilamind® nylon, a safe durable clear plastic that exceeds all global safety standards. The nipple and base are made from medical and food grade silicone.

Why should my baby use mimijumi bottles?  

The main advantages of mimjumi are:

   1. The breast-like nipple which looks and acts like a real breast during breastfeeding which minimizes nipple confusion and makes an easy transition between breast and bottle
   2. Natural latch lets baby control milk flow - original nipple works 0 - 12 mo
   3. Stable no-skid base & generous opening for easy one-handed filling & nofuss cleaning
   4. Exceptional high quality materials which exceed global safety standards
   5. Unique no-skid base for easy one hand filling|

Order Status

Has my order shipped?  

Log in your account and click "My Orders" column, and click “View Order Detail” link under "Your Order History".

How do I change quantities or cancel an item in my order?

Please contact contactus@sekologistics.com to make changes to your order. Please note that once an order has been shipped, the order is no longer editable.

How do I track my order?

Log into your account and click "My Orders" column to track your order.

My order never arrived

Log in your account and click "My Orders" column, and click "View Order Detail" link under "Your Order History". Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "Fulfilled", please contact customer service for assistance.

An item is missing from my shipment.

Log in your account and click "My Orders" column, and click "View Order Detail" link under "Your Order History". Be sure that all of the items in your order have shipped already. If all ordered items are marked as shipped and an item is missing, Please contact contactus@sekologistics.com for assistance.

My product is missing parts

Log in your account and click "My Orders" column, and click "View Order Detail" link under "Your Order History". Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If all ordered items are marked as shipped and an item is missing, Please contact contactus@sekologistics.com for assistance.

When will my backorder arrive?

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

My Account

How do I create an account?  

Please visit Register form. Then, simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?

Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.

How much is my shipping?  

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

I forgot my password

Visit Password recovery form, and enter email address you used for your registration. Then, our system will send an email to you. From the link inside of the email, you may proceed to reset your password. If you do not remember your email address used for the registration, please contact us.

How do I return my product?  

Please contact mimijumi at info@mimijumi.com for more information on returning an item. Thank you.

I received the wrong product.

If you feel that you have received the wrong product, please contact contactus@sekologistics.com for assistance within 72 hours of receiving the product.

What is your return policy?  

Please see our Terms & Conditions for complete details regarding our return policy.

When will my order ship?

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.